Shipping policy

At Polka & Hanley, we’re committed to delivering your favorite fashion pieces quickly and safely. Please review our shipping policy to know how we get your orders from our store to your doorstep.

1. Order Processing Time

All orders are processed within 1-2 business days (excluding weekends and holidays).

Once your order is shipped, you’ll receive a confirmation email with tracking information.

2. Shipping Methods & Delivery Time

Standard Shipping : 4 -7 business days.

Note: Delivery times may vary depending on your location and during peak sale periods.

3. International Shipping

Currently, we do not offer international shipping. We're working on bringing Polka & Hanley to a global audience soon!

4. Order Tracking

Once shipped, a tracking number will be sent via email.

You can track your order at any time through our website under “Track Order” section.

5. Address Accuracy

Please ensure your shipping address is correct at checkout. We are not responsible for packages delayed or lost due to incorrect/incomplete addresses.

6. Delays or Issues

In case of any unexpected delays due to weather, courier issues, or other unforeseen events, we will keep you informed via email.

7. Need Help?

If you have any questions about your order or shipping, feel free to contact our support team at polkaandhanley@gmail.com or call us at +91 96725 55667‬ (Mon–Fri | 10 AM to 6 PM).

We appreciate your trust in Polka & Hanley and promise to keep the shopping experience smooth, stylish, and swift.